How to Stop a Test?

You can stop a Pinion test at any time—whether you’ve already collected enough results, or if you need to end the test for another reason.

What happens when you stop a test?

  • Unused credits are returned: Any credits not yet allocated will automatically be refunded back to your account.
  • Accepted responses will still be completed: Once a shopper has clicked Accept, they’re given a set amount of time to finish the test. To be fair to them, those credits are already considered used and will not be refunded.
  • Results still appear: Even after you stop the test, any tests already in progress will still show up in your results once completed.

How to stop a test

  1. Go to the Previous Tests page.
  2. Select the test you want to stop.
  3. Click Stop Test.

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